Shipping Policy

We aim to deliver authentic, high-quality Peshawari Chappals safely and quickly.

1. Shipping Time

Within Pakistan

  • Standard Delivery: 2–5 business days

  • Remote Areas: 4–7 business days

International Shipping (if applicable)

  • Delivery time depends on destination country

  • Usually 7–15 business days

2. Shipping Charges

  • Delivery fee varies by city and courier service

  • Shipping rate is shown at checkout

  • Free shipping may be offered during promotions

3. Order Processing Time

  • Orders are processed within 24–48 hours

  • Orders placed on weekends or holidays are processed next business day

4. Tracking Information

Once your order ships:

  • You will receive a tracking number via email

  • Track your shipment directly on the courier’s website

5. Delays

Delays can occur due to:

  • Weather conditions

  • Seasonal load

  • Logistic issues

  • Address errors by customer

We are not responsible for courier delays but will assist you in tracking your order.

6. Wrong Address / Not Receiving Parcel

If a customer enters the wrong address:

  • Delivery may fail

  • Re-shipping cost will be charged again

If a customer refuses the parcel without valid reason:

  • Future orders may require advance payment

7. Damaged Parcel

If your parcel arrives damaged:

  • Take pictures immediately

  • Contact us within 24 hours

  • We will assist in replacement or claim procedure

8. Contact Information

For shipping questions:

Email: peshawarichappal-web@gmail.com
Phone: 033212281779